Newphone Wireless - Affordable Connectivity Services

Providing phone service in the states of Louisiana and Wyoming, NewPhone Wireless offers both Lifeline and Affordable Connectivity Plans to qualified households. Although they are authorized to offer service only in the states of Louisiana and Wyoming the NewPhone network provides nationwide coverage.

Service Plans Offered

NewPhone Wireless offers three different plans. There is the Lifeline only plan, the ACP only plan and then there is the combination of both Lifeline and ACP, which is the broadest of the three plans. Plans are as follows:

Lifeline plan

• No free Smartphone - You must bring your own device and NewPhone will give you a free SIM card.
• 4.5 GB of Data
• 1000 Minutes of talk time
• Unlimited SMS

ACP plan

• Free basic Smartphone
• 8 GB of Data
• Unlimited talk
• Unlimited SMS

Lifeline and ACP Combination

• A free Smartphone - Phones vary depending on supply, but they range from iPhone 6 Plus, iPhone 6, Samsung Galaxy 8, and more.
• 15 GB of High-Speed Data
• Unlimited talk
• Unlimited text and picture messaging

All three of the above plans cost zero dollars per month. And all of the phones have caller ID, three-way calling, voicemail, and call waiting.

As you can see from the above-listed plans, the best way to go is to enroll in both Lifeline and ACP programs.

Qualifying for Lifeline/ACP Plans

The Lifeline and Affordable Connectivity Plans are offered to eligible low-income households. As such, to qualify for the plan you must satisfy at least one of the following criteria:

1. Have a household income that is at or below 135% of the Federal Poverty Guidelines (at or below 200% of the federal poverty guidelines to qualify for ACP).


2. You or a member of your household is receiving benefits from one of the following government assistance programs:


• Federal Public Housing Assistance (FPHA)
• Medicaid
• Supplemental Nutrition Assistance Program (SNAP)
• Supplemental Security Income (SSI)

Additional Programs if living on Tribal lands:

• Bureau of Indian Affairs General Assistance
• Food Distribution Program on Indian Reservations (FDPIR)
• Tribal Head Start
• Tribally-Administered Temporary Assistance to Needy Families (TANF)

For more information on qualifying programs, please visit the Consumer Eligibility page of the Universal Service Administrative Company’s website.

How to Apply for a NewPhone Plan

If you fall within the eligibility criteria, the next thing to do is to sign up for Lifeline benefits (You can sign up for ACP benefits only but you get broader coverage if you sign up for both). To sign up for Lifeline visit the national verifier website and begin the process.

When filling out the application, you will need to upload the necessary documents that prove you are eligible for the program. Make sure to have them handy when starting the application. You will also need to prove your identity with a government-issued form of identification.

Once your Lifeline application is approved you can go to the NewPhone Wireless website to apply for their plan. When applying for service from NewPhone Wireless, make sure that the name you used on the Lifeline application matches exactly the name that you're using on the NewPhone application. Not having the name exactly the same will cause your application to be rejected.

Receiving Your New Device

It usually takes 20 to 30 minutes to approve an application. However, there were times when it may take as long as 3 to 4 days or more. The delay usually occurs because some of the documentation must be reconfirmed.

After your application is approved and processed, you should receive your device within 7 to 10 business days. You will be notified by email or text and given the tracking number. Make sure to add NewPhone Wireless to your email contact list to prevent the notification from going to your spam or junk folder.

Things to Know

• You can check the status of your application and your phone shipment by going to the new phone wireless Check Application Status page.


• There is only one lifeline/ACP benefit per household.


• If you change your address, you must notify NewPhone Wireless within 30 days of your address change.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. The ower of this site does not mail, activate or repair free government phones nor provide phone service. If you have questions about phone service it is suggested that you contact the phone service provider directly.

Last Modified: 17 January 2023