Newphone Wireless - Affordable Connectivity Services
Providing phone service in the states of Louisiana and Wyoming, NewPhone Wireless offers both Lifeline and Affordable Connectivity Plans to qualified households. Although they are authorized to offer service only in the states of Louisiana and Wyoming the NewPhone network provides nationwide coverage.
Service Plans Offered
NewPhone Wireless offers three different plans. There is the Lifeline only plan, the ACP only plan and then there is the combination of both Lifeline and ACP, which is the broadest of the three plans. Plans are as follows:
Lifeline and ACP Combination
All three of the above plans cost zero dollars per month. And all of the phones have caller ID, three-way calling, voicemail, and call waiting.
As you can see from the above-listed plans, the best way to go is to enroll in both Lifeline and ACP programs.
Qualifying for Lifeline/ACP Plans
Additional Programs if living on Tribal lands:
For more information on qualifying programs, please visit the Consumer Eligibility page of the Universal Service Administrative Company’s website.
How to Apply for a NewPhone Plan
If you fall within the eligibility criteria, the next thing to do is to sign up for Lifeline benefits (You can sign up for ACP benefits only but you get broader coverage if you sign up for both). To sign up for Lifeline visit the national verifier website and begin the process.
When filling out the application, you will need to upload the necessary documents that prove you are eligible for the program. Make sure to have them handy when starting the application. You will also need to prove your identity with a government-issued form of identification.
Once your Lifeline application is approved you can go to the NewPhone Wireless website to apply for their plan. When applying for service from NewPhone Wireless, make sure that the name you used on the Lifeline application matches exactly the name that you're using on the NewPhone application. Not having the name exactly the same will cause your application to be rejected.
Receiving Your New Device
It usually takes 20 to 30 minutes to approve an application. However, there were times when it may take as long as 3 to 4 days or more. The delay usually occurs because some of the documentation must be reconfirmed.
After your application is approved and processed, you should receive your device within 7 to 10 business days. You will be notified by email or text and given the tracking number. Make sure to add NewPhone Wireless to your email contact list to prevent the notification from going to your spam or junk folder.
Things to Know
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Last Modified: 19 November 2022
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