Free Government Phones

QLink Wireless Lifeline Plan

QLink Wireless is a phone company that participates in the federal Lifeline program. As such, they’re able to provide eligible customers free smartphones along with free talk/text and data. They offer unlimited data, talk and text.

All phones come with standard features such as 3-way calling, caller ID, voice mail, nationwide calling, free 911, and 411 directory assistance and wifi connectivity. They also come with access to over 10 million free wi-fi hotspots.

You also have the option of using your existing phone and keeping your same phone number. QLink Wireless currently offers service in the states of Arizona, Arkansas, Colorado, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Missouri, Nevada, Ohio, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Texas, Utah, Vermont, Washington, West Virginia and Wisconsin. Since the state availability might change, please check their website to ensure they offer services in your area.

That’s a rather impressive list of states. However, if your state isn’t included in their service area, check the State Listing option in the menu above. There you should be able to find Lifeline service providers in your state.

Qualifying for Q Link Wireless

To qualify for the free smartphone and service you (or someone in your household) must either participate in an approved government assistance program or have a total household income at or below 135% of the federal poverty guidelines. A quick list of approved government assistance plans is listed below. Keep in mind that your state may offer additional qualifying assistance programs and set the annual household income requirement.

  • Federal Public Housing Assistance/Section 8
  • QLink Wireless
  • Food Stamps
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivor’s Pension

To find out your state’s Lifeline eligibility requirements, visit the QLink eligibility page. After you’ve confirmed that you meet the requirements, create an account and begin the application process. Keep in mind you must upload the necessary documentation as proof of qualification.

National Verification States

If you live in a state that participates in the National Verification program, you can begin the application process by visiting Once you've been approved through the National Verifyer, you can then complete the process by going to the QLink site, creating an account and completing their application

Once you are approved to participate in the Q Link Wireless Lifeline program, keep a watchful eye out for the receipt of your phone. Use your account to check the tracking information of when your phone was shipped and when it will be delivered.

What Type of SmartPhone

Phones vary depending on availability. QLink has a wide selection of phones from manufacturers such as Motorola, LG, Nokia, Samsung and more. For individuals not familiar with the various phone features, the QLink website has a page with links to the various user manuals.

If you prefer, you can bring your own phone as long as it's compatible with the QLink service.

Q Link Wireless Phone Upgrades

If you’re an existing Q Link customer with an older model smartphone, you can upgrade to the latest phones being offered. Currently, they’re offering the ZTE Z3001S. If you have an older phone and would like to upgrade to this model, you can get the phone at a discounted rate of $25. To order either visit the website and order online or call their toll free number at 1-855-754-6543. You must pay for the phone at the time of ordering.

Q Link Wireless Refer-A-Friend Program

Unique to the Q Link Wireless Lifeline program is the refer-a-friend program. If you refer a friend and your friend signs up for the Q Link service, you earn 100 Q Link bonus minutes and an additional 100MB of data per approved referral.

To participate in Q Links refer a friend program, just email them the names of your referrals. Or, if you prefer, you could call their 800 number and speak with a representative and give the names over the phone (hint: email leaves a better paper trail just in case names get lost)

Things to Keep in Mind

  1. You can only sign up for one free government phone program per economic unit.

  2. You must have a valid home address. Q Link Wireless will not ship cell phones to P.O. Boxes.

  3. If after you sign up you misplace your phone, there is a $25 charge to replace the phone.

  4. If you change your address, visit QLink’s website to notify them of the change within 30 days. However, if you move to another state, you cannot use the online feature to change your address. Since eligibility requirements change from state to state, you must speak to a QLink customer service representative to comply with federal regulations.

ABOUT THE AUTHOR: This site was created to help people find information about free government phones. We do not mail, activate or repair free government phones nor do we provide service. If you have questions about phone service we suggest you contact the phone service provider directly.

Last Modified: 20 January 2022

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