Xfinity Mobile - Free Internet Plans
Xfinity Mobile an internet and mobile phone service provider participates in the Affordable Connectivity Program. With their participation, they can offer qualified households a credit of up to $30 per month towards internet and mobile services. Households living on qualified tribal lands may receive a discount of up to $75 per month.
Internet Essentials Plans
With the Internet Essentials plan, qualified households can choose to receive home internet connectivity. There are two plans:
As an enrollee of the ACP program, both plans are free. They include free equipment, no term contract, and no credit check. Also, as an Internet Essentials customer, you are eligible to purchase a Dell laptop or Chromebook for $149 plus tax. Computers are subject to availability.
States of Operation
Currently (November 2022), Xfinity Mobile offers services in the following 40 states and the District of Columbia:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, and Wisconsin.
Be advised, however, that although your state may be included in the list, there might be areas of the state where Xfinity does not provide service. Therefore, it’s best to double check to ensure they offer service where you live.
If they don’t operate in your state, check out other Lifeline/ACP phone providers we have listed here on our site.
Qualifying for Discount
To receive Xfinity discounts through ACP, you must meet the eligibility criteria. To do so you must satisfy one of the following:
Additional Programs if living on Tribal lands:
Applying for ACP
After you meet the necessary eligibility criteria, head over to the National Verifier website and apply for benefits. Once approved (which should take about 30 minutes if you have the proper documentation), you're equipped to start receiving discounts.
Whether you are a new or existing internet customer of Xfinity, visit their site and click Apply Now. Or, you can call 844-963-0288. Although the Xfinity website leads one to believe you must enroll in ACP through Xfinity, that is not so. As long as you are approved for ACP benefits through the National Verifier, you are eligible to receive Xfinity ACP discounts.
Frequently Asked Questions
Q: Can I use ACP with Xfinity Prepaid?
A: Yes, but keep in mind the prepaid service is only for 30 days. If you decide not to refill your prepaid service for the next month you will be de-enrolled from the Affordable Connectivity Program.
Q: Can I change my Xfinity internet plans and still apply the ACP credit?
A: Yes, you can. However, if you select a plan that exceeds the ACP benefit, you will be responsible for the excess charge.
Q: Do I have to recertify?
A: Yes. You must recertify annually to ensure eligibility for the ACP program. It is important to promptly respond to the recertification notices. You will lose your ACP benefits if you do not respond by the deadline.
Q: What should I do if I move?
Notify Xfinity immediately. Although Xfinity operates in many states, if you move to a state out of their jurisdiction, you will need to find a different phone provider. It’s best to check service availability before moving and not assume Xfinity provides service at the new location. Better safe than sorry.
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Last Modified: 17 January 2023
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